At Liron Focus, we are committed to delivering high-quality photography equipment, cameras, and lenses to customers around the world. Please read our Shipping Policy to understand how and when your order will be delivered.
1. Shipping Coverage
We ship our products worldwide, including major cities and remote regions. However, shipping availability may vary based on location and courier services.
2. Order Processing Time
- Orders are typically processed within 1–3 business days after confirmation.
- You will receive an order confirmation via email or SMS once your order has been processed.
- Processing times may be extended during high-demand periods or holidays.
3. Shipping Time
- Delivery times vary depending on your country and city.
- Estimated delivery is between 5–14 business days for most locations.
- Delays caused by customs clearance, natural events, or courier issues are beyond our control.
4. Shipping Charges
- Shipping costs, if applicable, will be displayed during checkout before finalizing your order.
- In some locations, we may offer free shipping or discounted rates during promotional periods.
5. Cash on Delivery (COD)
- All orders are shipped with Cash on Delivery (COD) only.
- Customers must pay the full amount in cash to the delivery agent upon receipt of the package.
- Please ensure someone is available at your address to receive and pay for the order.
6. Failed Deliveries
If a delivery attempt fails due to:
- Incorrect or incomplete address
- Refusal to accept/pay for the order
- Unavailability of the recipient
We may contact you for clarification. Re-delivery charges may apply for a second attempt. Persistent failed deliveries may result in the cancellation of future orders.
7. Tracking Your Order
- Once your order is shipped, you may receive tracking details via email or SMS (if available in your region).
- Not all courier services provide real-time tracking in all countries.
8. Damaged or Missing Items
- If your package arrives damaged or with missing items, notify us within 3 days of delivery.
- Provide your order number and clear photos/videos of the issue by emailing [email protected].
- We will assist you in resolving the matter promptly.
9. Contact Us
For any shipping-related inquiries or support, please reach out to:
Email: [email protected]